Conditions of Sale
These Terms of Sale govern custom product orders placed with REWAGE GROUP via this website. Please note that this site is intended for informational purposes only—direct online purchases are not available. All orders pertain to customized products, and the following terms apply to any orders placed after direct communication with REWAGE GROUP.
Please read these Terms carefully before contacting us to place an order.
For assistance or inquiries, feel free to reach out to our Customer Service team.

01. Contact Details

Sales Office:
REWAGE GROUP
Argonweg 32
1362 AB Almere
The Netherlands

Phone           : +31 (0)36 785 77 77
WhatsApp   : +31 (0) 655 622 947
E-mail           : sales@rewagegroup.com

Factory:
REWAGE GROUP
Industrial Zone 
12 km Daska Road
51310 Sialkot
Pakistan

Phone            : +92 (0) 523 550 088
WhatsApp   : +92 (0) 307 016 6018
E-mail            : sales@rewagegroup.com

REWAGE GROUP specializes in custom manufacturing solutions for wholesalers and retailers worldwide.

02. Product Descriptions and Prices
We aim to ensure that all product information on this site is accurate and current. However, as all our products are custom-made, variations in designs, pricing, and availability may occur.
Please note:
• Colors shown on your screen may differ from the actual product due to varying display settings.
• We reserve the right to update or change product descriptions, pricing, or availability without prior notice.
• Such changes will not affect orders already confirmed through a finalized custom agreement.

03. How to Place a Custom Order
To place a custom order, please contact us directly via the provided contact details. The process is as follows:
Step 1: Initial Inquiry
Send us your product requirements via email or phone. We’ll review your specifications and respond with a customized quote.
Step 2: Order Confirmation
After agreeing on specifications, pricing, and delivery terms, you will receive a formal order confirmation outlining all agreed terms.
Step 3: Production and Shipment
Once we receive your order confirmation and payment, we begin production. Upon completion, you’ll receive a shipping confirmation email with tracking details.

04. Payment for Customized Orders
Payment is required upon agreement of the order terms and before production begins. Available payment methods will be outlined in the custom order agreement.

05. Delivery of Customized Products
Delivery times depend on the type of product and the complexity of the customization. Once your order is shipped, you will receive a tracking link via email.
Please note: tracking information is provided by the courier and is not managed by REWAGE GROUP.

06. Returns and Refunds
As our products are custom-made:
• Returns are only accepted in cases of defects or discrepancies from agreed specifications.
• If you encounter an issue, please contact us immediately upon receipt.
• Detailed return/refund instructions will be provided based on the specific case.

07. Customer Support and Complaints
If you have concerns or would like to file a complaint about your order, contact our Customer Service team. We’re here to assist you throughout the process

08. Data Privacy
By placing a custom order, you agree to the collection, storage, and processing of your personal data in accordance with our Privacy Policy, solely for fulfilling your order.

09. Site Usage
Use of this website is governed by our Website Terms of Use. By accessing the site, you agree to comply with these terms.

10. Delivery Locations
We offer worldwide delivery for custom products. For specific delivery options, timelines, and shipping costs, please contact us directly.

By contacting us and placing a custom order, you acknowledge and agree to these Terms and Conditions of Sale.
For further information or to start your custom order, don’t hesitate to get in touch with us.